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DEKS AIR VIETNAM > News > Royal Brunei > Preorder meals

Preorder meals

Posted by: twayaircms
Category: Royal Brunei

General information

A world-class boutique airline, Royal Brunei strives to bring you the best for your life’s journeys. Enjoy delicious meals cooked to perfection in our flight menu, whether you are flying Business or Economy Class.

Healthy and Halal

All meals in Royal Brunei Airlines are halal and prepared in the most healthy way possible.

Special meals

Special Meal requests can be made during booking through www.flyroyalbrunei.com, or by contacting Royal Brunei Airlines GSA hotline 0908-777-738 .

To ensure that we are able to cater to your dietary needs, special meal requests are to be made no later than 24 hours prior to scheduled flight departure time.

Please note that due to the brief travel time, meals are not served in the Brunei-Kota Kinabalu and Brunei-Bintulu route. Guests to and from RB Link destinations will be served light refreshments.

Precautions for Allergies

As much as we strive to optimize our guests’ in-flight experience, due to the nature and various types of allergies, we are not able to guarantee allergen-free meals and an allergen-free environment for everyone.

It is important to note and be aware of the following:

  • Royal Brunei Airlines Sdn Bhd (“RB”) does not offer allergen free flights as we do serve nuts as snacks onboard and our meals may contain traces of nuts, wheat, dairy products, eggs, fish and other allergen substances that may not suit your diet.
  • RB cannot guarantee total allergen-free meals and/or an allergen-free environment and flight on any of our services. RB shall not be responsible for any and all allergic reaction that may occur onboard.
  • RB cannot prohibit any and all guests from bringing, opening or eating their own food or snacks, which may contain allergen particles such as peanut products, into or in the aircraft cabin.

Therefore, Royal Brunei Airlines wishes to inform that it shall not be held responsible for any and all allergic reactions that may occur on board.

Royal Brunei Airlines requires guests with allergies to:

  • Carry your necessary medications, medical mask or devices in your hand luggage, in case you need it. Please also ensure that all your medications are professionally labeled with your name and the medication name clearly identified. You should also carry a copy of the prescription and/or a supporting written statement from your doctor to certify this.
  • If you are not sure that you will be able to administer your own medication in an emergency, you are advised to travel with a person who is able to assist you.
  • If you need to be absolutely certain of an allergen-free meal, it is highly recommended that you bring your own food, that do not require to be refrigerated or heated inflight, for the duration of the flight, in accordance to with the current LAGS restrictions.
  • We are not able to heat meals that you bring with you, nor are we able to refrigerate your meal in case the container should become contaminated with other food in the aircraft refrigerator or microwave.

Guests with severe allergies are recommended to take necessary steps to minimize their potential exposure and to take all necessary precautions to prepare for the possibility of exposure.

For further information, please contact Royal Brunei Airlines GSA in Vietnam via hotline 0908-777-738