Ha Noi
Ha Noi
Da Nang
Nha Trang
Ho Chi Minh
(+84) 243 820 2626
6th floor - 2 Tran Hung Dao Str., Hoan Kiem Dist.
(+84) 23 6356 6357
15th floor - 249 Nguyen Van Linh Str., Thanh Khe Dist.
(+84) 25 8382 1868
11th floor - 42 Le Thanh Phuong Str., Phuong Sai Ward.
(+84) 283 820 2626
GF - 45 Vo Thi Sau Str., Da Kao Ward, Distric 1

About us

DEKS AIR VIETNAM > About us
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Who we are

Aviation market factors, both in the outside world and in Vietnam, favor accountable providers of airline representation services who can efficiently act for and effectively represent the airlines in this emerging economy and aviation booming market.
The mission, simply stated, is to fill a niche in this underserved business in the growing air-travel and cargo market linking Vietnam to the outside world, to work closely with its principal airlines to achieve high, and profitable, load factors on the key routes and city pairs currently in operation, and to set new standard for air service through-out Vietnam.
By utilizing the latest informational technology, by designing effective and efficient systems and by building on an executive team of experienced, highly professional personnel that combine vision, realism, financial capability, solid knowledge of aviation business as well as on-the-ground understanding of the region and markets, we aim to ensure the highest level of service and operations that are all based on the needs and wants of our airline principals and the satisfaction of the airlines’ passengers and cargo clients and customers.
A key element largely contributing to the success of our organization that not many others in the market can be geared for, is its organizational and management team. Leading this team is our head of Vietnam operation, Mr. Nguyen Quang Phong who has got 30 years of experience in airline and travel industry. He formerly held Country and then Regional Manager posts at Vietnam Airlines in different parts of the world, and at the same time, acted as a member of the Board of a leading travel agent. His Vietnam team members are also former senior executives having their service as long as 15 to 25 years in airlines and travel agents.
Deks Air’s presence in Vietnam dated back over 20 years ago when it formed a partnership through joint operation business model with various local partners.
The year 2013 saw its business scope and size growing up to a new level and the country then becoming a world’s chosen destination for both investors and holiday makers from all parts of the world. The time came for the Group to have its own establishment in this emerging and booming tourism and aviation market.
The youngest member of this 45-year-old Deks Air family, Deks Air Vietnam with its full registered name DEKS AIR VIETNAM SERVICE JSC was founded in Dec 2013 with its first two branches located in the two biggest economic and political centers of Vietnam, one in Hanoi – the capital city and gateway to the whole northern region and one in Ho Chi Minh City – the center of southern part of Vietnam. The company now operates from all 4 main cities of Vietnam, namely Hanoi in the north, Ho Chi Minh City in the south, Danang city- the gateway to the whole central region and recently, Nha trang city – another world-known tourist destination of the country.
With a clear vision of what airlines need and want in today’s unstable airline business environment, with a combination of a sound corporate structure and system and a team of knowledgeable and experienced staff members, with a strong commitment to the sustainable operation of the principal airlines and to the satisfaction of the clients and customers, and last but not least, with effective supports from the whole Group network that it has become a part of, there is no denying that Deks Air Vietnam is capable of providing a wide range of services to the need, and any need, of each and any specific airline, from government and industry relations to effective marketing, from ticketing and reservations services to airport operation, from corporate identity and brand publicity to destination promotion, from selling the airline route network to honoring the money-value revenue targets. A good and fruitful partnership is what we can do, and always strive for.

Our Strengths

Core and non-stop improving competence in airline representation by being capable of providing a wide range of services to the need, and any need, of each and any specific airline, from government and industry relations to effective marketing, from reservations and ticketing services to airport operation, from corporate identity and brand publicity to destination promotion, from selling the airline route network to honouring the airline‘s money-value revenue targets.
Deks Air, since its inception, has successfully combined a sound corporate structure with an executive management team that is made up of knowledgeable, professional and experienced staff members who had long service and held senior jobs either in airlines or travel agents.
Deks Air Vietnam has an extensive network of offices throughout Vietnam together with effective support and close coordination with Deks Air International Group network with offices in 8 countries the region.
Knowing well today’s unstable and highly competitive business environment for airlines, we can provide customized and cost effective solutions and together keeping the airlines we represent stay competitive and sustainable.
We create and nurture lasting partnerships with our airline partners. A productive and long-time partnership as such is all what we can do and always work for.
Ensuring the highest level of operation and performance, we have and continue expanding our large customer base and keep us all the times close to the market for latest on-the-ground knowledge of it. 

Our mission

  • A leading airline GSA specialist in Vietnam
  • Reliable and trustworthy
  • Performance excellence for airline partner’s sustainability
  • Honesty, trust and integrity
  • Continuous Improvement

Our partners

Frequently asked questions

Progressively generate synergistic total linkage through cross-media intellectual capital. Enthusiastically parallel task team building e-tailers without standards compliant initiatives. Progressively monetize client-centric outsourcing with excellent communities.

Progressively generate synergistic total linkage through cross-media intellectual capital. Enthusiastically parallel task team building e-tailers without standards compliant initiatives. Progressively monetize client-centric outsourcing with excellent communities.

Progressively generate synergistic total linkage through cross-media intellectual capital. Enthusiastically parallel task team building e-tailers without standards compliant initiatives. Progressively monetize client-centric outsourcing with excellent communities.

Progressively generate synergistic total linkage through cross-media intellectual capital. Enthusiastically parallel task team building e-tailers without standards compliant initiatives. Progressively monetize client-centric outsourcing with excellent communities.

Progressively generate synergistic total linkage through cross-media intellectual capital. Enthusiastically parallel task team building e-tailers without standards compliant initiatives. Progressively monetize client-centric outsourcing with excellent communities.

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